01
Ingest
Connect Zendesk. SignalForge reads the conversations your customers are already having.
Signal in. Decisions out.
Feedback is noisy.
Decisions shouldn't be.
SignalForge turns customer feedback into prioritized engineering work. Start with Zendesk, cluster the signal, review the proof, and ship Jira-ready decisions.
Built for product, support, and engineering teams.
signalforge / commandMVP mode
$ signalforge ingest zendesk --workspace acme
✓ Connected. Reading customer conversations...
Cluster detected27 tickets
CSV exports fail on larger workspaces
Evidence: 27 linked conversations · 8 accounts · recurring for 14 days
READY TO PRIORITIZE
INGESTEDCLUSTEREDEVIDENCE READY
Draft Jira ticket
01
Every recommendation stays tied to customer evidence.
02
Engineering approves the ticket before it ships.
03
The weekly digest keeps priorities visible.
From feedback to forward motion
One signal path. No hand-wavy roadmap theatre.
02
Cluster
AI finds the recurring problem beneath individual tickets and keeps the evidence attached.
03
Prioritize
Review impact, customer proof, and a clear recommendation before anything reaches engineering.
04
Ship
Approve a Jira-ready draft and send a weekly digest that keeps the entire team moving.
Evidence, not intuition
Every decision has a trail back to the customer.
See the tickets, accounts, and language behind every cluster. SignalForge makes the “why now?” obvious before you ask engineering to act.
Weekly priority digest
01
Export reliability
High impact · 27 tickets
02
Audit log filtering
Growing signal · 14 tickets
03
SAML setup guidance
Monitor · 9 tickets
Delivered weekly to your team.
Pricing for momentum
Pick the signal strength you need.
Free
See your first signals.
$0/ month
- 1 workspace
- 100 tickets / month
- Basic clustering
Starter
The fast path from Zendesk to Jira.
$49/ month
- Unlimited tickets
- Zendesk ingestion
- Jira draft creation
- Weekly priority digest
Growth
Context for bigger product bets.
$149/ month
- Slack signals
- Revenue impact
- AI prioritization
- Trend analysis
The signal is already there.
Turn it into the next decision your team can ship.